Mail Services Holiday Schedule

If your department requires mail service between Wednesday, December 25 and Wednesday, January 1, 2025, you must email us at iumail@iu.edu before December 20.

During this period Campus Mail will ONLY be available to process metered mail by request for those who might have postmark deadlines. We will not have couriers to deliver/pickup mail during the holiday break. You must make arrangements and have the ability to bring it to us in the IU Warehouse on specific date/time of the agreement. If we do not hear from you prior to December 20, it is assumed you are closed during this period and do not require mail service.

Accountable Mail will not operate during this period. The Office of the Bursar will close at the end of the business day on December 24, and reopen on January 2, 2025. The bursar’s office will not process cash receipts until January 2, 2025. Pickup requests intended for delivery to the IU Foundation need to be made by 4 p.m. on December 23, to ensure delivery for deposit on the calendar year end.

Update: Accountable Mail Submissions

The accountable mail pickup request form is currently not sending email confirmations. We are receiving your requests. However until this issue is resolved, you will not receive a tracking number through email. Please do not submit multiple requests.

We appreciate your patience while we work through this situation.

We’re here to help you with all your university business mailing needs!

It’s our job to support the university’s academic, administrative, and service units and students by delivering mail and providing related services in a timely, cost effective, and efficient manner.

Note these times

We process mail Monday through Friday and are closed on university holidays.

  • USPS Mail must be at our office by 3:00 p.m.
  • IU Indianapolis Campus Mail must be at our office by 8 a.m. on Tuesdays and Fridays.
  • Our dropbox is available at our office 24/7.

Know before you send

We operate under the Private Express Statues (PES)– a set of federal civil and criminal laws that direct the carriage and delivery of mail by organizations other than the United States Postal Service (USPS).

This means we only carry and deliver bona fide university business mail via Campus Mail and Intra-campus mail. We cannot deliver personal correspondence like greeting cards, wedding invitations, birth announcements, or gifts, solicitations, commercial sales merchandise, etc.

If we receive mail that violates PES statutes, it will be returned to the sender. If the return address cannot be determined, the mail piece(s) will be opened at Mail Services to identify the sender and returned to that individual or retrieved from the dead letter file by the sender.

Additional services

Please note: The Accountable Mail Pickup Request form has recently changed. Building options have changed. See the explanatory note on the form for further instructions.

Accountable Mail Pickup Request

Requires the signature of the addressee upon receipt.

USPS #2 Bulk Mailing Permit

Bulk mailing permits are available for IU departments.