A Message from Mail Services

In light of President McRobbie’s COVID-19 message on March 10, Mail Services will be operating normally. If the university’s position changes, we may reduce our services to only support essential functions of lndiana University.

So that we can provide the best service in the coming weeks, please email iumail@indiana.edu or Bo Shipley, Manager, IUB Mail Services at eshipley@indiana.edu to let us know if your department will be closed.

If you are closed, we will hold your mail until you contact us to resume service. Also, please notify your USPS mail carrier if your department will be closed.

Thank you for communicating your department’s needs.

We’re here to help you with all your university business mailing needs!

It’s our job to support the university’s academic, administrative, and service units and students by delivering mail and providing related services in a timely, cost effective, and efficient manner.

Know before you send

We operate under the Private Express Statues (PES)– a set of federal civil and criminal laws that direct the carriage and delivery of mail by organizations other than the United States Postal Service (USPS).

This means we only carry and deliver bona fide university business mail via Campus Mail and Intra-campus mail. We cannot deliver personal correspondence like greeting cards, wedding invitations, birth announcements, or gifts, solicitations, commercial sales merchandise, etc.

If we receive mail that violates PES statutes, it will be returned to the sender. If the return address cannot be determined, the mail piece(s) will be opened at Mail Services to identify the sender and returned to that individual or retrieved from the dead letter file by the sender.