Fall 2020 Service Updates

Accountable Mail Service Resumes

The bursar's office will reopen for business on July 6 and we will also resume accountable mail service for needed deposits on this date.

Before you submit an accountable mail request for delivery to another office, please be sure that office is open and accessible for business.

Resuming Pickup and Delivery to Your Department

Once an office is open and the building is accessible for business, the head of the department or the office manager must contact us to restart mail service. We will also notify USPS to resume service to the department. Each department will need to contact other independent delivery services such as UPS, FedEx, and DHL to resume pickup and delivery.

To notify us to restart service, please email the following information to iumail@indiana.edu or Bo Shipley, Manager, IUB Mail Services at eshipley@indiana.edu:

  • Department name
  • Address
  • Date to resume service

We will not resume delivery until we are notified to do so by the head of the department or the office manager.

We’re here to help you with all your university business mailing needs!

It’s our job to support the university’s academic, administrative, and service units and students by delivering mail and providing related services in a timely, cost effective, and efficient manner.

Know before you send

We operate under the Private Express Statues (PES)– a set of federal civil and criminal laws that direct the carriage and delivery of mail by organizations other than the United States Postal Service (USPS).

This means we only carry and deliver bona fide university business mail via Campus Mail and Intra-campus mail. We cannot deliver personal correspondence like greeting cards, wedding invitations, birth announcements, or gifts, solicitations, commercial sales merchandise, etc.

If we receive mail that violates PES statutes, it will be returned to the sender. If the return address cannot be determined, the mail piece(s) will be opened at Mail Services to identify the sender and returned to that individual or retrieved from the dead letter file by the sender.