If your department or office will be open and staffed between November 29 and February 7, 2021, you must email us before November 20 to request service. If we do not hear from you by November 20, we will assume you are closed from November 21, 2020 – February 7, 2021 and do not require mail service.
In your message requesting service be sure you include your:
USPS will only deliver and pick up from offices who have requested campus mail service. Mail addressed to closed departments and offices will be held.
If your department or office works with delivery services like, UPS, FedEx, and Amazon Prime, etc. you are responsible for advising them.
Any department or office requesting accountable mail pick up must be open and staffed. Deliveries to units must be confirmed with the contact in advance. We will not hold any accountable mailbags overnight.
The bursar's office will close at end of business day on Wednesday, December 23 and reopen on January 4, 2021. Please plan accordingly and place orders for change by Tuesday, December 22 for delivery on Wednesday, December 23.
Cash receipts will not be processed December 24 – January 3, 2021. Cash must be held in a safe until January 4, 2021 when the bursar's office reopens.
We will be closed on the following dates. If your department or office has an emergency and requires metered mail service between December 24, 2020 – January 3, 2021 email eshipley@indiana.edu and copy iumail@indiana.edu to make arrangements.
We'll be closed on these university holidays:
It’s our job to support the university’s academic, administrative, and service units and students by delivering mail and providing related services in a timely, cost effective, and efficient manner.
We process mail Monday through Friday and are closed on university holidays.
We operate under the Private Express Statues (PES)– a set of federal civil and criminal laws that direct the carriage and delivery of mail by organizations other than the United States Postal Service (USPS).
This means we only carry and deliver bona fide university business mail via Campus Mail and Intra-campus mail. We cannot deliver personal correspondence like greeting cards, wedding invitations, birth announcements, or gifts, solicitations, commercial sales merchandise, etc.
If we receive mail that violates PES statutes, it will be returned to the sender. If the return address cannot be determined, the mail piece(s) will be opened at Mail Services to identify the sender and returned to that individual or retrieved from the dead letter file by the sender.
